Q. DOES MARTHA'S WOOLMIX OR SOFTLY LAUNDRY LIQUID CONTAIN OPTICAL BRIGHTENERS?

​No they do not contain optical brighteners

Q. HAS THE SOFTLY LID CHANGED?

We recently changed the Softly Lid. The decision was made to change the bottle dueto economies of scale and the cost to re-order the older style pour- bottles. We decided to opt for the current bottle and therefore leave the retail price the same rather than adding a significant price increase to cover the new cost of the specialty pour bottle product. As an Australian based manufacturer these decisions have to be made from time to time to remain competitive in the market place and, as this is the same bottle we use across the Huggie and Martha Gardener Wool Mix ranges, we are confident in its performance. Though we understand, it is a little different to what you have been used to with the traditional Softly bottle.

Q. DOES WOOL MIX AND LAUNDRY LIQUID HAVE A USE-BY-DATE?

Yes, these products have a 2 year shelf life. Please dispose of the products once expired.

Q. DO PENTAL’S FABRIC SOFTENERS CONTAIN BIODEGRADABLE ACTIVE INGREDIENTS?

Yes, all our fabric softeners are made with biodegradable active ingredients.

Q. CAN LUX FLAKES BE USED IN A FRONT-LOADING WASHING MACHINE?

No, the Lux Flakes product is a pure soap which makes froth/bubbles which is not suitable for washing machines.

Q. ARE PENTAL’S FABRIC SOFTENERS SAFE FOR SEPTIC SYSTEMS?

Yes, all our fabric softeners are safe for septic systems.

Q. ARE PENTAL’S LIQUID WASHING DETERGENTS BIODEGRADABLE?

Yes, all our liquid washing detergents are biodegradable.

Q. ARE PENTAL’S LIQUID WASHING DETERGENTS SAFE FOR SEPTIC SYSTEMS?

Yes, all our liquid washing detergents are safe for septic systems.

Q. CAN LAUNDRY WASHING MACHINE WATER BE USED ON PLANTS/LAWNS?

No, the washing water is what is known as black water and will damage the plants/lawns.

Q. CAN LAUNDRY HAND WASHING GREY WATER BE USED ON PLANTS/LAWNS???

Yes, but it must be alternated and used every other day (grey water today tap water tomorrow).